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Article

People's preferences for self-management support

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Citation

Iglesias Urrutia CP, Erdem S, Birks YF, Taylor SJC, Richardson G, Bower P, van den Berg B & Manca A (2022) People's preferences for self-management support. Health Services Research, 57 (1), pp. 91-101. https://doi.org/10.1111/1475-6773.13635

Abstract
Objective To identify and assess the preferences of people with long©\term health conditions toward generalizable characteristics of self©\management support interventions, with the objective to inform the design of more person©\centered support services. Data Sources Primary qualitative and quantitative data collected on a representative sample of individuals with at least one of the fifteen most prevalent long©\term conditions in the UK. Study Design Targeted literature review followed by a series of one©\to©\one qualitative semistructured interviews and a large©\scale discrete choice experiment. Data Collection Digital recording of one©\to©\one qualitative interviews, one©\to©\one cognitive interviews, and a series of online quantitative surveys, including two best©\worst scaling and one discrete choice experiment, with individuals with long©\term conditions. Principal Findings On average, patients preferred a self©\management support intervention that (a) discusses the options available to the patient and make her choose, (b) is individual©\based, (c) face to face (d) with doctor or nurse, (e) at the GP practice, (f) sessions shorter than 1 hour, and (g) occurring annually for two©\third of the sample and monthly for the rest. We found heterogeneity in preferences via three latent classes, with class sizes of 41% (C1), 30% (C2), and 29% (C3). The individuals¡¯ gender [P < 0.05(C1), P < 0.01(C3)], age [P < 0.05(C1), P < 0.05(C2)], type of long©\term condition [P < 0.05(C1), P < 0.01(C3)], and presence of comorbidity [P < 0.01(C1), P < 0.01(C3), P < 0.01(C3)] were able to characterize differences between these latent classes and help understand the heterogeneity of preferences toward the above mentioned features of self©\management support interventions. These findings were then used to profile individuals into different preference groups, for each of whom the most desirable form of self©\management support, one that was more likely to be adopted by the recipient, could be designed. Conclusions We identified several factors that could be used to inform a more nuanced self©\management support service design and provision that take into account the recipient's characteristics and preferences.

Keywords
long©\term conditions; mixed methods; person©\centered health care; preferences; self©\management support interventions

Journal
Health Services Research: Volume 57, Issue 1

StatusPublished
Funders
Publication date28/02/2022
Publication date online25/02/2021
Date accepted by journal25/02/2021
URL
ISSN0017-9124
eISSN1475-6773

People (1)

Professor Seda Erdem

Professor Seda Erdem

Professor, Economics

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